Please note because each item is hand made for each customer in America all sales are final. Exchanges will be made with the following exceptions:
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
Please note: We hand make each item for each customer in America so accucuracy is paramount.
Please be sure to follow the sizing instructions accurately and you will receive the perfect size collar for your four legged friend. Please enjoy the luxury of being able to customize the collar by choosing your leather color, size, width and in many cases the crystal, turquoise and pearl colors. Thank you!